Privacy Policy

Go Palace Pros

Last Updated: November 2, 2026

At Palace Pros, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, submit a Facebook or Instagram lead form, or use our services.

1. Information We Collect

When you contact us or request a service, we may collect:

Full name
Phone number
Email address
ZIP code and service address
Details about your property or requested services
Other information you voluntarily provide

Our website may also collect technical information, such as browser details, device information, and website interactions through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide free estimates
Schedule consultations and appointments
Communicate about installations and services
Provide customer support
Improve our website, services, and advertising
Send promotional communications when permitted by law and, where required, with your consent

3. Facebook and Instagram Lead Forms

When you submit a lead form through Facebook or Instagram, your information is provided to Palace Pros so we can respond to your inquiry.

We may contact you by phone, email, or text regarding your quote request, appointment, or requested services.

Submitting a quote request does not automatically enroll you in recurring promotional text messages.

4. Sharing Your Information

We may share information with trusted service providers that help us operate our business, including website hosting, advertising, scheduling, customer management, and communication platforms.

These may include Wix, Meta, and other providers we use to manage customer inquiries and services.

We do not sell customer contact information to third-party data brokers.

We may disclose information when required by law.

5. Cookies and Advertising

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

Third-party services, including Wix and Meta where enabled, may process information according to their own privacy policies.

6. Data Security and Retention

We take reasonable steps to protect customer information against unauthorized access, misuse, or disclosure.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, or meet legal obligations.

No online system can guarantee complete security.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and recordkeeping requirements.

You may also request that we stop sending you promotional communications.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes to our services, business practices, or legal requirements. Updates will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Go Palace Pros

Somerset, New Jersey

Email: info@GoPalacePros.com

Phone: (908) 331-8520

Website: www.GoPalacePros.com